Privacy and Policy

Last Updated: 16-Sept-2021


In this policy, the usage of words – “we”, “our” and “us” refer to ask.CAREERS’ Banking App. We respect the privacy of our users and in order to honour your privacy we use ethical standards to gather, use and safeguard any information you provide.

The ask.CAREERS Banking App is developed by ask.CAREERS – a Smart Institute Initiative which is a part of the Shahani Group that provides a range of industry-oriented Post-Graduate and Professional Diplomas in various disciplines such as management, banking, business English and digital marketing.

This privacy policy explains how we collect, use, disclose and safeguard your information when you use our application. Our privacy policy governs all the apps, websites and other associated products and services managed by ask.CAREERS. For the purpose of this document, these entities will be referred to as applications.


If you agree to any of our applications, then you agree to the collection and use of information described in this policy. If there are any terms in this policy that you do not agree with, please discontinue the use of the application immediately.

We reserve the right to make changes to this privacy policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this privacy policy. You are encouraged to periodically review this privacy policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revision of the privacy policy by your continued use of the application after the date at which such revision is posted.

User provided information

The ask.CAREERS Banking App gathers and retains personal information you voluntarily submit to us when you download and register for the application. Personal information is defined as any information that enables us to identify you at the time of registration or any time after that. Personal information may include “sensitive personal information or data” as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and in this context, includes passwords or any financial account information provided by you during registration.

For a better experience, while using our application, we may ask you to provide us with certain personally identifiable information including but not limited to:

  • Your name
  • Email address
  • Location
  • Phone number
  • Gender
  • Age
  • Camera/Microphone specifications
  • Any other information that you enter into our system while using the app.

The information that we request will be retained by us and used as described in this privacy policy.

The application can use third party services that may collect information used to identify you.

We may use the information given by you to contact you on a regular basis to provide important information, alerts and marketing promotions. We will ask you when we need more information that personally identifies you or allows us to contact you. We will not differentiate between who is using the device to access the application, as long as the log in/access credentials match with yours.

In order to make the best use of the application, enable us to capture your information accurately on the application. It is also is essential that you log in to the application using your own credentials.

We will, at all times, provide the option for you to not provide Personal Information or Sensitive Personal Information, which we seek from you. Moreover, you will, at any given time, have the option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information.

Such withdrawal of the consent is required to be sent in writing to us at the contact details provided in this Policy below. In such event, however, the Company fully reserves the right to withdraw the access to the application rendered to you.

Automatically collected information

We may collect certain information automatically when you use our application. This information includes, and not limited to, your Internet protocol (IP) address, the type of mobile device you use, your operating system, browser type, your Internet service provider and other server log information.

Along with the third parties that provide content or functionality on our Sites, we may use cookies, pixel tags, Local Shared Objects, and similar technologies to automatically collect information.  For more information about cookies, pixel tags, Local Shared Objects, and similar technologies, please see the “Cookies” section below.

Along with the third parties that provide content or functionality on our Sites, we may use cookies, pixel tags, Local Shared Objects, and similar technologies to automatically collect information.  For more information about cookies, pixel tags, Local Shared Objects, and similar technologies, please see the “Cookies” section below.

Use of Personal Information

We generally use the personal information provided by you to:

  1. Collect demographic information.
  2. analyse trends.
  3. conduct research.
  4. improve app performance.
  5. customise your learning experience.
  6. analyse learner’s learning patterns and usage of the app.

We may share the data provided by you with third parties only in ways that are described in this policy document. The data will be shared with the third parties to help us improve our services and products. However, these third-party companies do

Any information shared with the third party will be in aggregated format; and will in no way disclose individual’s’ personally identifiable information.

Certain or all personal information will be disclosed under following circumstances.

  1. To comply with a subpoena or any other legal process.
  2. To implement the applicable “Terms of Condition and includes investigation of potential violations.
  3. When the disclosure is absolutely necessary for safeguarding our rights, protecting your safety, investigating frauds, responding to a government request or for addressing a technical glitch or fraud.
  4. With our trusted partners for whom the shared information is of no direct use and have agreed to comply with this policy.

We request you to not provide us with any personal information unless specifically requested by us. In such events, we bear no liability to such Personal Information provided by you.


  1. Cookies

    Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

    This application won’t use these “cookies” explicitly. However, the application may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some parts of this application.

  2. Service Providers

    We may employ third-party companies and individuals due to the following reasons:

    a) to facilitate our application;

    b) to assist us in analysing how our application is used.

  3. Security

    We value your trust in providing us your personal information, so we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee absolute security.

  4. Links to Other Sites

    This application may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

  5. Children’s Privacy

    The services rendered by this app do not address anyone under the age of 13. We do not knowingly collect personal information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take necessary actions.

  6. Changes to this policy

    We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

How long do we retain data?

Currently, we plan to retain user information while an account is active and for at least four years afterward.

Your Consent

By registering with us, you are expressly consenting to our collection, processing, storing, disclosing and handling of your information as set forth in this policy now and as amended by us. Processing, your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India. If you reside outside India, be informed that your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.

Contact info

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected]